Modern Slavery Statement — Commercial Waste Norwood Commitment

Commercial Waste Norwood is committed to preventing slavery and human trafficking in all areas of our operations. Our zero-tolerance policy against modern slavery is a core element of how we run our Norwood commercial waste services, and it governs decision-making across our business. This statement sets out the steps we take to mitigate risk, the auditing approach with suppliers, the confidential reporting channels we maintain, and our programme of annual review and continuous improvement for commercial-waste norwood activities.

We operate with an explicit and enforceable zero-tolerance policy towards any form of forced labour, debt bondage, involuntary prison labour, or other exploitative practices. All employees and subcontractors working on Commercial Waste — Norwood contracts are required to adhere to our code of conduct, which makes clear that human rights abuses will not be tolerated. Breaches can lead to termination, legal action, and reporting to appropriate authorities.

Our approach to supplier due diligence is robust and tailored to the waste management sector. It recognises that Norwood commercial waste supply chains can include multiple tiers and diverse service providers. We assess suppliers using a risk-based framework that examines: sourcing practices, workforce recruitment methods, subcontracting arrangements and payment terms that may create vulnerability. This supplier screening is mandatory for all vendors before award of contract and at renewal.

We conduct regular supplier audits and on-site reviews for key partners in our norwood waste collection and processing networks. These audits include document checks, worker interviews, and inspection of payroll and recruitment records where relevant. Supplier audits are scheduled based on risk profiling, and high-risk suppliers receive priority for unannounced visits and deeper scrutiny.

Audit findings are escalated to senior management and form the basis for corrective action plans. Our procurement contracts include clear anti-slavery clauses, the right to audit subcontractors, and requirements for remediation where non-compliance is identified. We maintain a preferred supplier programme for those demonstrating continuous improvement in responsible labour practices across Norwood commercial waste operations.

To strengthen supplier accountability we use a combination of contractual obligations, targeted training and capacity-building. We require suppliers to provide evidence of lawful employment, fair pay and safe working conditions, and to demonstrate transparent labour recruitment processes. Suppliers that fail to remediate identified issues may face suspension or termination.

Commercial Waste Norwood provides multiple confidential reporting channels for workers, contractors and members of the public to raise concerns about exploitation. Reports can be made anonymously through secure third-party hotlines and through internal channels; all reports are treated seriously and investigated promptly. We ensure that whistleblowers are protected from retaliation and that any credible allegation triggers a proportionate and timely response.

Our reporting system emphasises accessibility and safety: information about how to report is made available in plain language and multiple languages where needed, and we work with local organisations to help identify and support vulnerable individuals in our commercial waste norwood network. We also maintain a standard operating procedure for incident response, ensuring victims receive appropriate support and remediation.

Accountability is reinforced through governance structures: senior leaders receive regular briefings on supply chain risks, audit outcomes and incident response actions, and there is direct oversight from our compliance team to ensure timely closure of investigations and implementation of improvements.